SERVPRO of Milton / Braintree Employee Photos

Carol Villacres

General Manager

Carol Villacres is our General Manager. She has over 6 years of SERVPRO industry experience and we are excited to have her part of our team. Carol has been a member of BBA, BNI, and continues being a member and Chairman of Rotary International for Father Bill Dinners. Carol has a son that plays football, track, and has one on the way.

 She is a social butterfly that enjoys the beach and enjoys time with her friends and family. She is effective at motivating her crews and co-workers to get any task done that needs to be competing. She is all about raising the bar. When disaster strikes she is able to stay calm, which helps to get the work accomplished. Many of our SERVPRO customers have called with positive feedback regarding Carol. She has earned the respect of this office and the community.

IICRC Certification:

IICRC Certifications: (WTR)Water Damage Restoration, (FSR) Fire Smoke Restoration and Odor Control

RSA Certifications:

RSA Restoration Science: Trauma Scene Cleanup MR 211

Cathy Morrow

Business Office Manager

Cathy is a Business Office Manager at SERVPRO of Milton/Braintree.  She has more than 20 years of accounting and quality management experience.  She has proven her ability to multi-task and excels with coordinating communication between customers, vendors, and employees.  

IICRC Certifications:

WTR  

Kevin O'Brien

Project Manager

Kevin is a Project Manager at SERVPRO of Milton/Braintree. Kevin has over 15 years of industry experience. He is IICRC certified and SERVPRO training certified. Kevin provides excellent customer service. On his free time, he enjoys spending time with his girlfriend and puppy. 

IICRC Certifications:

WTR, ASD, AMRT, FSTR, Subrogation 1,2,3 and LEAD Certified, and OSHA 10

American Bio-Recovery Association:

ABRA Certified 

Gerardo Mendez

Project Manager

Gerardo is a Project Manager at SERVPRO of Milton/Braintree. He has over 15 yrs of experience in Sales, Customer Service, and the industry. He has attained an Institute of Inspection Cleaning and Restoration Services Certification and is SERVPRO training certified. Gerardo is a father of two daughters and a son. He has a great sense of humor and we are happy to have him part of our team.

IICRC Certifications:

WTR, FSTR, & Odor Certified

Patrick Tereschuk

Construction Manager

Patrick is a Construction Manager at SERVPRO of Milton / Braintree. He has several years of experience in the construction industry learning from the ground up. He  graduated from the University of Arizona in 2015 and recently relocated to the Boston area from the west coast.

IICRC Certifications:

WTR

Emily Elliott

Job File Coordinator

Emily is a Job File Coordinator at SERVPRO of Milton/Braintree and comes to us with years of experience in management and customer service. She is the one who takes care of incoming business and keeping the lines of communication open to ensure a quality customer service experience with us. Emily is a true team member. She also shows great teamwork. We are proud to have her part of our team.

IICRC Certifications:

WTR

Victor Silva

Commercial Business Development

Victor is a Commercial Business Development Representative at SERVPRO of Milton/Braintree. He brings with him over 20 years of sales and marketing experience. Victor is responsible for creating and maintaining relationships with our new and existing commercial clients. Victor has his Bachelor of Business Administration, with a major in accounting from Bryant University. Victor also has a beautiful 1 yr old daughter and 8 yr old son, In his free time, he enjoys his family time and sports. 

Tammie Frye

Business Development

Tammie is a Business Development Representative at SERVPRO of Milton/Braintree. With over 15 years in customer service. She is responsible for creating and maintaining relationships with our new and existing clients. Along with managing all of our social media and events.  

Andrew Aguirre

Lead Crew Chief

Andrew is a Lead Crew Chiefs at SERVPRO of Milton/Braintree.  he comes to us with years of experience in the damage restoration industry. Along with managerial experience. He leads the crews that go out everyday to make ensure each job is done meticulously from start to finish. 

IICRC Certifications:

WTR & AMRT certified

Matthew Murray

Lead Crew Chief

Matthew is a Lead Crew Chiefs at SERVPRO of Milton/Braintree. he has over 4 years of experience in the damage restoration industry. He leads the crews that go out every day to make ensure each job is done from start to finish. Matthew is a hard worker and is very dependable. He goes above and beyond to provide great customer service. 

IICRC Certifications:

WTR, AMRT, Subrogation 1,2,3 and LEAD Certified, and OSHA 10

Manuel Ventura

Lead Crew Chief

Manuel Ventura is a Lead Crew Chief at SERVPRO of Milton/Braintree. He has over 5 years’ experience. His specialty is mold remediation and air duct cleaning. Manuel is a hard worker and is very dependable. He is a father to two beautiful daughters. He loves working with SERVPRO and in his free time, he loves spending quality time with his family.

IICRC Certifications:

WTR, FSTR, & Odor Certified

Shawn Thomas

Lead Crew Chief

Shawn is a Lead Crew Chief at SERVPRO of Milton/Braintree. He has several years of experience in the construction industry.  Shawn takes pride in the cleanliness of his work-site and his efficiency. When he is not working, Shawn loves coaching his children in various organized youth sports.   

Joemil Baez Ventura

Production Technician

Joesmil is a Production Technician here at SERVPRO of Milton/Braintree. He is a hard worker and is very dependable. Joesmil takes pride in the work he performed and is a perfectionist. We are proud to have him on our team. In his free time, he plays basketball and time with friends and family.

Shane O'Rourke

Production Technician

Shane is a Production Technician at SERVPRO of Milton/ Braintree.He comes to us with experience in mitigation and reconstruction. Shane continues to refine and build his skills in the field. In his free time, he enjoys gaming and time with his love ones. 

David Mosley

Production Technician

David is a Production Technician at SERVPRO of Milton/Braintree. He is one of our newest addition. He has a food industry background, in which he understands how important cleanliness is. He makes a great addition to our team and has been learning the SERVPRO way. On David free time he enjoys his time with his soon to be wife.

Ronnie Downing

Warehouse Manager

Warehouse Manager

Ronnie has over 30 years of experience in the in the logistics industry and strives to supply our field crews with everything that they need  for each unique job.  Ronnie served in the U.S. Air Force and enjoys spending time with his family. Ronnie is an essential part of the SERVPRO Milton/Braintree team.