Recent Posts

Ice Dams And Their Effect On Your Home

1/19/2019 (Permalink)

Water Damage Ice Dams And Their Effect On Your Home We can remove ice dams on your property and reduce any upcoming damage they may cause. 781-341-7007

What are ice dams?

Ice dams are mounds of ice that form on the edge of the roof of your property during the winter. They form when the roof gets warm enough to melt the snow that lies on top of it. This melt then travels down the roof under the layer of snow to your gutters and refreezes when it reaches the eave of the roof. This frozen water builds up gradually causing an ice dam to form. The flatter the roof, the easier it is for an ice dam to settle in.

What kind of damage can they do?

As an ice dam grows, at a certain point the melt that flows down to it doesn’t freeze because it reaches a place on your roof that stays above freezing. When the liquid doesn’t freeze, it finds cracks and crevices in your roof to leak into and makes its way down into your property. From there, the water can leak into walls, through ceiling insulation, and down into units causing significant water damage.

Winter is coming and that means winter is quickly approaching. Snow, ice, freezing rain and falling temperatures, all have the potential to impact the condition of your property. While water damage can occur at any time of year, one of the main causes of water damage during the winter months are two words that give all property owner the chills – ice dams.

If you were one of the many people from Rhode Island to Maine who experienced damaging ice damns during the record-breaking snowfall of 2015 you already know the problems they can cause! That year Boston and the surrounding areas were buried under more than 110 inches of snow – most of which occurred during a short six-week period. As the snow fell again and again, it piled high on rooftops throughout New England and led to costly ice damns.

As anyone affected can tell you, prevention is your best bet when it comes to ice dams so let’s review how to avoid water damage from them this winter.

From Start to Finish

1/15/2019 (Permalink)

Building Services From Start to Finish From damaged homes to desired results!

Here at SERVPRO of Milton/Braintree we are committed to making the rebuilding process for our customers as simple and organized as possible. After the removal of the effects from water, fire, or smoke damage, our Reconstruction team steps in to finish the job; leaving your home or business in the condition it was prior to the incident. This means it will seem “Like it never even happened.”

Our Reconstruction Project Manager (RPM) will take the lead on handling any of your construction needs, from rebuilding your home or business to its original condition, to installing any and all remodels and upgrades that you, the customer, request.

As construction begins the RPM will work closely with you and your insurance adjuster to guarantee the highest level of satisfaction and most time-efficient execution of any and all construction requirements and needs. Our service will start with replacing the home or business back to its original condition, but also allow for any changes or upgrades to the property at your request. We will communicate directly with you to inform you of the coverage to be expected from the insurance agency, and then offer you a range of options from professional and effective contractors from all trades to remodel your property. This will afford you the opportunity to make any alterations to your property that you desire during the reconstruction phase. This will save you time and money on any of those home or business improvements you may have been putting off!  

The reconstruction process is one that may seem intimidating to many homeowners and/or business owners, but we at SERVPRO of Milton/Braintree assure you that this is our specialty. Our mission is to leave you with the home and/or business you recognized before any damages, as well as to remove any stress or strain associated with handling a construction project on your own. Our services will allow you time to consider any remodel upgrades without the hassle of juggling contractors and insurance adjuster requests and needs.

The RPM will be in contact with you daily to keep you apprised of the job schedule and progress as well as take the time to sit with you and discuss your options. It is important to us that you can trust and rely on us during construction. Our RPM is always available to speak with you, either over the phone, via email, or in person, at your request.

We at SERVPRO of Milton/Braintree hope that you choose the experts at emergency restoration to complete any and all jobs with our Reconstruction division.  Please visit our website, follow us on Facebook, call our main office, or reach out directly to our Reconstruction Project Manager at: 617.842.8793.

 Thank you for giving SERVPRO of Milton/Braintree the opportunity to make any damages to your home or business seem “Like it never even happened.”

Duct Cleaning

1/14/2019 (Permalink)

If your HVAC system is not properly maintained, dust, pollen and other debris particles can contaminate it. If moisture gets into the system, mold can grow, and mold spores may be released from the system into the air.

However, even the EPA, says air ducts should be cleaned in these cases:

  • If there is visible mold growth on the ducts or on other components of the HVAC system
  • If the ducts are infested with rodents, insects or other vermin
  • If the ducts are clogged with dust and debris
  • If particles are obviously being released into the building from the registers

In the event, that your facility does require duct cleaning, Contact SERVPRO Milton/Braintree 781-341-7007

What Is A Puffback?

1/11/2019 (Permalink)

Cleaning What Is A Puffback? Call us and we will be there fast to get your property soot free 781.341.7007

A Puff Back,

Most of us have never heard of a puff back. A puff back occurs when an oil burner backfires, sending soot throughout your home or business. It can happen all at once (like a balloon popping) or more gradually (as if someone was holding the end of a balloon and letting the air seep out slowly). It is usually easy to tell when a puff back has occurred. Soot covers all areas of the home or business and may range from light to very heavy. Sometimes the disbursement of soot is so light and fine it appears to be ordinary dust. This “dust” however reappears hours after being cleaned. There is often a strong odor of oil accompanying a puff back.

If you try to wash the film of soot off of your furniture & walls with ordinary soap & water, it actually smears the soot around without removing it, leaving you (and your walls) rubbed the wrong way. We have to use special chemicals to remove the soot; a washcloth and some warm water is not going to be effective. But as they say, an ounce of prevention is worth a pound of soot not on your walls: having your oil furnace checked and cleaned annually be a service technician will prevent even the grimiest furnaces from spewing into your home.  Best done before winter!  Gas furnaces burn cleaner and do not pose this type of peril. 

There is no easy way to clean up the mess a puff back can make in your home or office, so leave that to us. 

Reconstruction After Destruction

1/10/2019 (Permalink)

Why SERVPRO Reconstruction After Destruction SERVPRO of Milton/Braintree is your one-stop solution to all you man made and natural disaster needs!

The damage has been contained, the restoration crew has packed up, and the house is quiet again. You make your way to the site of the water/fire/mold damage and you are confronted with the remains of what was your home. You are grateful for the men and women of SERVPRO of Milton/Braintree’s emergency response team, but who is going to put your house back together? Where do you even begin? Who can you call...?

SERVPRO of Milton/Braintree’s Reconstruction division is standing by awaiting your call!

When the time comes to rebuild the areas of your property damaged by water/fire/mold or any other disaster, SERVPRO of Milton/Braintree can step in and save you time, money, and the headaches of taking on a construction job on your own.

Our Reconstruction Project Manager (RPM) will handle all the aspects and stages of reconstruction, allowing you to get back to your daily routine. When you trust in SERVPRO of Milton/Braintree with the investment to rebuild and improve your property you will not be disappointed. Along with coordinating all subcontractor needs and being in communication with your adjuster throughout the reconstruction process, you will be kept apprised of all phases of construction daily. Whether by phone, text, or email, our RPM will make sure you are confident and comfortable with the progress of your project.

What makes SERVPRO of Milton/Braintree’s Reconstruction division such a wise choice is that upon completion of any restoration demolition to your property, you continue to work with the same franchise for your home or business rebuild. This not only saves you time shopping for a general contractor but assures you that you will receive the same unsurpassed customer service from start to finish that you have come to expect from the leader in disaster relief: SERVPRO of Milton/Braintree.

Now that you know that SERVPRO of Milton/Braintree is your one-stop solution for all your construction needs call us for a free estimate at: 617.842.8793

Call the experts of SERVPRO of Milton/Braintree and watch the damage to your home disappear “Like it never even happened.”  

Preventing a Fire

1/3/2019 (Permalink)

A structure fire is any fire that affects the structural components of a building. These fires are often responsible for large losses because they affect buildings that may be occupied and contain specialized equipment, stock, production materials, and other items that are critical to the function of a business. Developing an adequate fire protection plan for the structures on a commercial property means both taking the basic steps to prevent building fires—inside and out—and being proactive in maintaining the systems you’ve put in place. This might include…

  • Developing appropriate emergency procedures. Although most businesses have developed fire safety plans, it is worth reviewing your emergency procedures from time to time. You should make sure to appoint a safety officer, post planned escape routes in visible areas, develop a plan for evacuating and accounting for employees, and develop a plan for working with emergency responders. In can also be helpful to have a plan in place for evaluating fire damage afterwards and preparing to submit an insurance claim.
  • Keeping up with maintenance on machinery and appliances. Many fires are caused by equipment and machinery that is old, poorly repaired, dirty, or otherwise unmaintained or defective. Make sure that your commercial property is outfitted with up-to-date, working, and clean equipment. Schedule regular maintenance checks, and fix any problems quickly and carefully. Regularly evaluate aging or heavily used electronic equipment for potentially dangerous issues, like frayed cords or shorts.
  • Limiting fire hazards. Fire hazards can exist inside a building or outside, and it’s up to you to reduce the risk. Maintain outdoor landscaping to leave a safe distance between organic material and outside walls. Store flammable materials appropriately, and keep escape routes clear. Identify potential hazards quickly, and review these hazards when there are significant changes to the property or its function.
  • Maintaining safety equipment and systems. Even if you can’t prevent a fire, you can prevent it from spreading and causing structural damage. Keep your building’s sprinkler system and fire alarm system up to snuff. Equip the building with the right fire extinguishers and sprinkler networks for the job. Make sure these lifesaving systems are in working order at all times, and replace outdated safety equipment as soon as possible.
  • Enforcing rules and regulations. None of these steps are likely to make a difference in your fire protection if you aren’t enforcing the rules or following through with maintenance. Make sure employees, building tenants, and others are informed about the rules for fire prevention and how to follow emergency procedures. Ensure that maintenance routines are performed and that potential safety issues and replacement needs are addressed in a timely manner.
  • Contact SERVPRO of Milton/Braintree to create your Emergency Ready Profile.  If a loss does occur call us at 781-341-7007 and we can make it "Like it never even happened." 

Recovering From A Winter Storm

1/2/2019 (Permalink)

What To Do If Your Property Suffers A Winter Storm Damage

Even if the blizzard was so destructive that damage occurred to your home regardless of all the preventive measures you had taken, there is no room for panic. Just keep your wits about you and make no hasty decisions. Assess the situation carefully and act accordingly to put your property back in shape as soon as possible.

First, ensure the safety of all family members – make sure no one enters a damaged area in a desperate attempt to rescue some of your household items. Remember that no property loss is even remotely comparable to having a loved one injured. Find a shelter where everyone will be safe and warm – it can be an intact room in your home or a neighbor’s, friend’s or relative’s place if the damage was extensive or some danger (such as fire hazard) lurks in your residence.

Contact your insurance agent immediately after the storm is over. Have a representative of the company come over for estimates at the earliest opportunity and ask for required documents. Provide all the relevant information and gather convincing evidence of the ruins caused by the winter storm.

Be sure to get yourself and family members safe and then contact our office. So we can be there fast with the help you need.

4 Steps To Take When Your Pipe Burst

12/31/2018 (Permalink)

Water Damage 4 Steps To Take When Your Pipe Burst If this happens to you call us fast! 781-341-7007

There are four steps to take when a pipe bursts in your home.

No one can deny that owning a home is a major expense, especially if it’s a mature model. When it comes to a busted water pipe, the damage can be serious for your home, your possessions, and your health if the mess is not cleaned up properly.

Stop the Water

First thing, turn off the water flow when you suspect a pipe has broken, even if you don’t know where the water’s coming from. You’ll find the stop tap on the water main. It is typically located under the kitchen sink or where the main service pipe connects to your house. Every family member should know the location of the water shut-off stopcock for emergencies.

Once the main water switch is off, you’ll need to drain the pipes. To do this, run the cold water on all the faucets. Be sure to flush each toilet at least once. Shut off the hot water heater. Once the hot water system is off, go back to each faucet and run the hot water to drain that supply. When there is no more running tap water, the leak will stop.

Locate the broken pipe and inspect the damage

After draining all the excess water, locate the burst pipe. Inspect the damage and consider where the pipe is located before you run off to the home improvement store. Regardless of the damage or size of the break, a major water pipe will take more time and effort to replace because it holds more water and leads to additional connections, as opposed to a single pipe under the bathroom sink.

If it’s a small break, you might be able to patch it and prevent further damage while saving money. If you use a commercial tape or chemical bonding agent, however, keep an eye on that repair job, because it might burst later and you’ll back where you started.

Repair the burst pipe

Fixing a rupture or crack in non-main pipes is usually fairly straightforward, but it can become expensive depending on the mending material you choose. Here is an inexpensive repair for small cracks and water breaks that also gives you superior hold.

You’ll need an extra-long length of ordinary garden hose and two or three hose clamps or similar grips that produce extreme constriction. Measure the fissure or crack and cut the garden hose about ten inches longer than needed to fill the broken area.

Next, slice the garden hose so you can slip it over the crack or burst in the water pipe. Using the hose clamps or similar brackets, hold the hose portion over the busted area and compress it as tight as it will go. Test your repair by turning on the water.

If the break is larger, use a hacksaw to cut away the portion of the pipe that’s busted. Be sure to cut it about an inch larger on either side of the rupture. When replacing the missing piece of pipe, use pipe spacers and sealant, but do not tighten it too tight. When a compression nut is too tight it causes an ova-ling effect that leads to further leaking. If you tightened the compression nut too much and the repair ovals, start with another compression nut.

Bring us in! A professional drying crew

If the water from the burst pipe is on the walls or ceilings as well as the floor, contact a professional water restoration company. Simply using fans and open windows to dry a soaked area is an invitation to mold, mildew, and even serious illness for your family. You will also want to shut off the electrical power to that area of the house as a precaution against shocks.

If you have successfully restored your home to its original state or fixed a burst pipe on your own, congratulations! Be sure to run the cold water, then the hot water; and don’t forget to flush the toilets before normal usage begins.

Commercial Water Damage

12/31/2018 (Permalink)

A leak in a commercial structure can cause water damage as well as several types of additional damage, including the growth of black mold. Here are five major risks that may result from water damage in a commercial property if water damage cleanup and restoration are not handled promptly and properly.

1. Warped or distorted building materials or contents: This type of damage falls between primary and secondary damage. If items are not necessarily ruined by the water itself but by the conditions caused by the leak, the damage can be said to be secondary.

2. Ruined electronics that may be dangerous to operate: Water can corrode and damage electronics in a commercial property. Once again, water damage is the primary cause, but other consequences can result from device malfunction or shorting.

3. The development of mold: Mold is one of the major secondary risks that can result from water damage. Black mold has a reputation as one of the most potentially dangerous consequences of water damage that is not thoroughly dried.

4. Bacterial contamination: Depending on the type of water involved in a leak and whether this water was contaminated, a secondary risk of bacterial contamination may arise. Cleanup experts can eliminate this risk by disinfecting areas and items affected by a leak that involves gray or black water.

5. Insect infestations: Leaks that are not addressed in a thorough and timely manner can also lead to infestations of silverfish, termites, or other insects that cause additional damage to a structure.

If your commercial property has experienced water damage, you should hire a service that specializes in cleaning up and providing water damage restoration. These experts should be able to minimize or prevent all types of damage which may result from the presence of excessive moisture or high humidity levels within a structure, including black mold. Visit for more information on commercial water damage.   

Welcome Our New Reconstrcution Project Manager Matt Barron

12/26/2018 (Permalink)

Community Welcome Our New Reconstrcution Project Manager Matt Barron Matt Barron

Hello, my name is Matt Barron and I serve as the Reconstruction Project Manager for SERVPRO of Milton/Braintree. As many homeowners and insurance agencies have counted on the reliability of SERVPRO of Milton/Braintree for water and fire damage restoration, SERVPRO of Milton/Braintree can also handle any size reconstruction job to ensure that your home and/or business is rebuilt as good as new within the capabilities of one company. This not only alleviates the daunting task of locating and hiring quality contactors, but simplifies the insurance claims process, as well as improves communication to complete reconstruction jobs in a timely manner. I have the pleasure of working and coordinating with the men and women of the Mitigation team of SERVPRO of Milton/Braintree, and with this comes benefits to you and/or your company. Not only are you guaranteed the expert demolition and mitigation of the damages caused, but you will have access to the entire project from start to finish through the same general contractor, SERVPRO of Milton/Braintree.

As the Reconstruction Project Manager for SERVPRO of Milton/Braintree it is my goal and purpose to assure you the most effective and efficient completion of reconstruction projects ranging from small to large. Collaboration of subcontractors, coordination with insurance agencies, and delegation of work to be performed are all included in the services offered by the Reconstruction division of SERVPRO of Milton/Braintree. I will be the point person for all your concerns and questions throughout the reconstruction project, and customer service is of most importance to myself and those I represent. At the occurrence of physical damage to your home and/or business, the last thing SERVPRO of Milton/Braintree wants you to do is worry. Our professional team will assess, coordinate job details with you or your insurance adjuster, and complete all necessary reconstruction needs to your property as efficiently as possible

To receive any further information, or to schedule a reconstruction estimate, please contact me directly. I look forward to the opportunity to work for you and I am available for an onsite visit at your convenience. Thank you for choosing SERVPRO of Milton/Braintree.