What our Customers say...

Water Damage Testimonials

Here very fast and explained everything. Above and Beyond!

Recently I had occasion to use your service>I m pleased to report that your company sent a crew of several individuals all of them were helpful, polite and above all, efficient in their cleanup of my home.

I regret that I was unable to cite each one by name but I must say they are a credit to your company. The project manager was Gerardo Mendez, WTR. Gerardo took command and turned a disaster area into its original condition, miracle do happen! He and his crew came, saw and worked tirelessly to make this happen.

Everything asked of them, they did without question and they did the work very efficiently. Among the many items that were to be taken away, there were several items that your crew thought deserved attention before they were taken away, this was very thoughtful as some of these were family keepsakes.  I thank your crew for their thoughtfulness. I am very grateful for the effort put forth by Gerardo and his crew.

If ever you may require a reference. please be sure to use my name.

Emergency Call at 5am- They were at work before 8:00

Pleasant- and calming for me.

Crew was great! Awesome Guys.

The entire team was so helpful and knowledgeable. I don't know how I would have been able to get through this disaster without this team! 

All of them were great. So happy it was Joe that came back he was great!!!!!!

Joe and David were great.

Friendly, Helpful Thank You

Everyone was professional and courteous. Great service.

We contacted SERVPRO of Milton/Braintree when the line to the boiler broke. It was after hours, and we were concerned that they would not be able to arrive till the morning. To our surprise they were there in no time, saving us from further damage. When the crew arrived they started working right away and even explained to us everything they were going to do. I would recommend this company to anyone.

You can consider me 1 very satisfied customer.

Thank You SERVPRO for turning a nightmare into a livable situation now your team is fast and efficient and capable of making homeowners and renters and anyone involved feel at ease and comfortable I think they left my house cleaner than when they arrived thanks again SERVPRO

Exceptional courtesy, helpfulness, experience. Would hire them again, excellent reliable service

What an excellent company!  Very professional, well-mannered, and neat.  I would highly recommend your services to anyone. 

SERVPRO was amazing!  The technicians that came out on 12/31 were awesome.  All of the technicians were so polite and positive!

Everything went great. Kyle kept in touch with us throughout the job.  The crew was polite and very respectful to me and my elderly parents.  They treated my parents with dignity - They said, "Thank you Sir" & "Thank you Ma'am".  I was impressed with the professionalism.

I was very satisfied by the services you provided.  The basement looks amazing...  better than before the leak. :) Thank you all!!!!

The team of SERVPRO was extremely respectful, polite and hardworking. I especially want to compliment Vladimir.
As a new and young employee his hard work, respect for us and extreme politeness was greatly appreciated. They eased our stress!

I was very thankful for your staff going out of their way to communicate and explain the process step by step.  The field technicians were clean & courteous.  I will recommend you to my friends & family.  

Your Crew Chief and Technician were excellent, helpful, and explained everything thoroughly!  Overall - first-rate!

I called on a weekend afternoon and the emergency team arrived as scheduled - it took about an hour and a half.  The men were friendly, knowledgeable and professional. I was pleased with their work and attitude.  Before they left, they scheduled follow-up services with me for the next day.  I am more than satisfied!

All of the young men in the company were very neat & professional.  They were all wonderful people.  I would absolutely use and recommend your company in the future.  

Your crew came immediately.  I used to work for SERVPRO and Joe did unbelievable job.  He took care of everything - all
my questions were answered.   All of your workers were very knowledgeable and did a great job!

I would recommend SERVPRO of Milton/Braintree to everyone.   You guys rock!  Thank you SERVPRO of Milton/Braintree!

I would definitely recommend the SERVPRO of Milton/Braintree team that I had in my home.  They were knowledgeable in the job they were performing based on the issues I had.  Everything was fixed and maintained in a timely manner.  Thank you Michael & Andrew!

Honestly - great service.  I will highly recommend to others!

I wanted to thank you for the great job you and the crew did last Friday night. We are very happy with the cleanliness of the work and would recommend you to anyone!

Your crew was very professional and helpful.  They arrived ontime and answered all of my questions.  

Kyle was awesome!  He and his crew did an excellent job at my home.  Always courteous, professional, and knowledgeable about my water issue.  I would have him back for any job.  You have a great young representative for you company who loves his job.  

Hayley & the SERVPRO team (and sub-contractors) did a PHENOMENAL job restoring my property to its original condition - couldn't have asked for better.

In December our hot water heater leaked resulting in wall damage and the basement carpet was ruined. My insurance company authorized me to have a crew come out to mitigate the damages. I was so impressed with the work that the SERVPRO team did that I asked if SERVPRO could do the replacement of the carpet and repairing and paining the wall. Both jobs were handled with incredible professionalism. The teams were on time, dependable, courteous and considerate of our home.

“Within 45 minutes of my call to your company they arrived at my house totally prepared to work out any situation to my satisfaction. That being said, it was is a far greater job than they expected, yet they treated me with the utmost respect and moreover were totally diligent about the cleanliness of my home as they worked. They are the ultimate professionals, truly courteous and beyond a doubt the best workers you have employed by your company”

“Your crew was AWESOME. Your staff handled everything from packing up our belongings, moving furniture, and drying out the home like nothing ever happened. They were very professional and brought my home back to normal in the time that they promised. I will highly recommend your services to everyone.”

My husband and I were away on vacation when we were called back by our neighbor because our basement was flooded.

We decided to call SERVPRO of Milton/Braintree to help us out. We were contacted by Gregory Stuart, Production Manager and he arranged to send out a cleanup crew who did a fantastic job on our basement. Everyone involved was very professional. I would highly recommend SERVPRO of Milton/Braintree to anyone who needed this type of service.

This past February my neighbor's pipe burst from frigid temperatures. We share a wall and my basement flooded as a result. It was late night, but I googled SERVPRO, called them and they came to my house the very next morning. They were courteous, responsive, efficient, dependable and equipped. My basement was dried out in record time! They picked up their equipment in a timely manner. If you're in trouble like I was, I recommend SERVPRO for the job.

Professional, courteous, and timely. They took care of water damage in my ceiling and helped prevent mold. They arrived at my house within 45 minutes of making the service call. I would recommend them without any hesitation.

When our basement flooded, they were here within an hour, sucked up the water, and set up the dryers and dehumidifier. By the next day, the basement was unbelievably dry. They were friendly and professional throughout the entire process.